Indian YouTuber Receives Room Upgrade from Iconic Las Vegas Hotel After Criticism, Company Reacts

The hotel staff’s “complete lack of empathy” shocked him. He described it as “unbelievable” and expressed that he “never anticipated this.” The post elicited various responses online. Read the complete story here. The next day, he updated on X, disclosing that he received an enhancement at the hotel. Showcasing images of different sections of the superior category room, he stated, “Thank you Caesar’s Palace for the upgrade. I’m pleased you listened to me. I’m genuinely looking forward to the upcoming days!”

Thank you Caesar’s Palace for the upgrade.

I’m pleased you listened to me.🙏

Genuinely looking forward to the upcoming days!✨ pic.twitter.com/EzRxbxfcUn

— Ishan Sharma (@Ishansharma7390) August 13, 2024

In response to the aforementioned post, he also shared a photograph of the personnel aiding with his baggage. He captioned it, “Staff was exceptionally helpful this time.”

Staff was exceptionally helpful this time pic.twitter.com/mRHhFM2soe— Ishan Sharma (@Ishansharma7390) August 13, 2024

Caesars Palace replied to his post regarding the upgrade. They stated, “We’re thrilled to have you at our resort! We value you reaching out. Please don’t hesitate to contact us if you require anything else. We wish you a fantastic remainder of your time in Las Vegas.”

We’re thrilled to have you at our resort! We value you reaching out. Please don’t hesitate to contact us if you require anything else. We wish you a fantastic remainder of your time in Las Vegas.— Caesars Palace (@CaesarsPalace) August 13, 2024

About Toshita SahniToshita is driven by wordplay, wanderlust, wonderment and Alliteration. When she is not joyfully pondering her next meal, she enjoys perusing novels and exploring the city.