Dexter Angel Network, AI startup Veda Labs and angel buyers—together with Delhivery co-founder Bhavesh Manglani and Fusion Microfinance founder Devesh Sachdev—additionally participated within the funding spherical.
Bhavish Sood, common accomplice at Modulor Capital, will be part of the board of the corporate.
Rezo.ai helps automate buyer conversations throughout platforms comparable to Voice, WhatsApp, e mail, chats and social media; analyse calls and interplay; and coach and prepare brokers. It works with corporations comparable to Delhivery, ShipRocket, Dr Lal Path Labs, Care Health Insurance, Reliance India Life Insurance and Tata AIG.
“We are certain to expand the business and empower many more enterprises with never- before-offered AI-powered solutions for transforming customer and employee experiences. The investment will also be used to rapidly expand into new markets and grow our teams in the US and the Middle East,” mentioned Rashi Gupta, Rezo.ai’s chief information scientist and cofounder.
Tushar Agrawal, accomplice at Dexter Angels, mentioned: “The initial wave of conversational AI had rule-based bots, and used natural language processing to understand consumer intent from past conversations. We believe the next wave is increasingly going to be voice-enabled.”
“Rezo.ai is working at the forefront of this technology and enabling enterprises through customer service automation…Rezo.ai has built a truly vernacular solution supporting 11 languages in voice and several languages in text,” he added.