Wales lockdown confusion after Tesco tweet claims it cannot sell period products


Tesco has apologised after a buyer was instructed that period products weren’t being offered in its Welsh shops as a result of devolved administration’s ban on selling non-essential items throughout the firebreak lockdown.

There has been continued confusion and controversy over the ban on supermarkets promoting sure objects. About 60,000 individuals have signed a petition to the Welsh parliament calling for it to be reversed instantly.

On Monday Wales’s well being minister, Vaughan Gething, stated supermarkets might sell non-essential objects to prospects “in genuine need” at their discretion throughout the firebreak lockdown.

Gething stated Welsh authorities ministers had been assembly retailers to assessment the laws and steerage and guarantee “that it is being applied fairly and consistently”.

“If there are anomalies, we will look at whether the guidance needs to be revised or strengthened to make it clear that supermarkets have some discretion to sell to people who are in genuine need,” Gething stated.








An indication in a Tesco retailer in Cardiff. Photograph: Matthew Horwood/Getty Images

His announcement got here after a tweet despatched from Tesco’s official account instructed a buyer, who stated a retailer had refused to sell them period pads, that it was authorities coverage that these things not be offered in its shops.

Tesco has since deleted the tweet and revealed an apology, saying: “Of course sanitary products are essential items and are available to customers in all of our stores, including those in Wales. The reply to this customer was sent by mistake and we’re very sorry for any confusion caused.”

One retailer in Wales had cordoned off an space as a consequence of a break-in, resulting in the preliminary confusion, Tesco stated. It stated the tweet in query was a normal response from its buyer companies staff when responding to queries about non-essential objects, and shouldn’t have been used.

The Welsh authorities confirmed that period products didn’t fall beneath the ban, saying: “Period products are essential. Supermarkets can still sell items that can be sold in pharmacies. Only selling essential items during firebreak is to discourage spending more time than necessary in shops. It should not stop you accessing items that you need.”

Gething instructed a press convention in Cardiff: “I used to be very saddened to see this specific alternate on social media this morning from a grocery store telling a girl she couldn’t purchase period products. This is just unsuitable.


Welsh authorities defends ban on non-essential merchandise sale throughout ‘firebreak’ lockdown – video

“It’s an incorrect reading of the regulations and guidance. I am very sorry that this woman was given this information. Supermarkets are open and trading as are many other shops and are able to sell a wide range of everyday items that we all need.”

Under the firebreak lockdown, which started at 6pm on Friday and can run till 9 November, non-essential stores together with garments retailers, furnishings shops and automobile dealerships should shut. Supermarkets have been instructed they need to solely sell important objects to discourage individuals from spending extra time than obligatory in retailers and to be honest to retailers who need to shut.

Data launched from Springboard, which tracks footfall information, reveals that numbers coming into retailers fell by 66% when the firebreak got here in in contrast with the earlier week.

Andrew Goodacre, the chief government of the British Independent Retailers Association (Bira), stated the brand new guidelines benefited on-line retailers reminiscent of Amazon at a time when excessive avenue companies had been already struggling.

“We have just driven people now to the online experience and it will take ages, if we can, to wean them off it,” he stated. “We know Amazon, Asos and other online retailers have good business models … they don’t need any help in securing their business … We have already seen a massive shift to clothing being bought online but we are now driving other product ranges there too.”

A Tesco spokesperson stated: “Sanitary products are essential items and are available to customers in all of our stores in Wales. Due to a break-in, this area was closed temporarily in one store for a police investigation, but is now open again. The reply to this customer, which implied these products were non-essential, was sent by mistake and we’re very sorry for any confusion caused.”



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